Returns & Exchanges
At Escape Watersports, we want you to be completely satisfied with your gear, which is why we offer a hassle-free 30-day return policy on all unused items. Whether it's a sizing issue or a change of heart, we are here to ensure you get back on the water with the right equipment.
Return Process
- 1.Initiate Your Return
Log into our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Place the items in their original packaging with all tags attached, ensuring the product is securely protected for transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop the package off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned equipment, we will process your refund or exchange within 5-7 business days.
